Eastside Client Recovery
Effective Date: [Insert Date]
These Terms of Service (“Terms”) govern your use of services provided by Eastside Client Recovery
1. Services Provided
We provide automated communication systems, including:
- Missed-call text-back messaging
- Customer follow-up automation
- Appointment-related messaging
Services are provided to businesses (“Clients”) and may interact with their customers (“End Users”).
2. Use of Services
By using our services, you agree:
- To use services only for lawful purposes
- Not to misuse or interfere with the system
- Not to send spam or unauthorized communications
- Carriers are not liable for delayed or undelivered messages
3. SMS Messaging Terms
By interacting with a business that uses our system, you agree to receive SMS messages related to your inquiry.
You must be 18 years of age or older to use this SMS service
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying:
STOP
4. Consent Requirements (For Business Clients)
Clients using our services agree that:
- They will obtain proper consent before contacting individuals
- They will comply with all applicable laws, including the Telephone Consumer Protection Act
- They will not use purchased or unauthorized contact lists
5. Payment Terms
Clients agree to pay all fees associated with the services as outlined in their service agreement.
Failure to pay may result in suspension or termination of services.
6. Service Availability
We strive to provide reliable services but do not guarantee uninterrupted operation.
We are not responsible for outages or failures caused by third-party providers, including:
- Twilio
- OpenAI
7. Limitation of Liability
To the fullest extent permitted by law, Eastside Client Recovery shall not be liable for:
- Lost revenue or missed opportunities
- Indirect or consequential damages
- Service interruptions beyond our control
8. Indemnification
Clients agree to indemnify and hold harmless Eastside Client Recovery from any claims arising from misuse of the services or violation of applicable laws.
9. Termination
We reserve the right to suspend or terminate services at any time for:
- Non-payment
- Violation of these Terms
- Illegal or abusive activity
10. Modifications
We may update these Terms at any time. Continued use of services constitutes acceptance of updated Terms.
11. Governing Law
These Terms shall be governed by the laws of the State of Washington.
12. Contact Information
Eastside Client Recovery
522 W Riverside Ave Ste N Spokane WA 99201
info@eastsidecr.com
4252814944