Eastside Client Recovery (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our services.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address
- Communication Data: Messages sent to or from our systems
- Business Information: Information provided by our clients (businesses using our services)
- Technical Data: IP address, browser type, and usage data when visiting our website
2. How We Use Information
We use collected information to:
- Provide and operate our automated messaging and client communication services
- Respond to inquiries and customer service requests
- Improve our services and system performance
- Comply with legal and regulatory requirements
3. SMS Communications & Consent
By providing your phone number to a business that uses our services, you consent to receive SMS messages related to your inquiry or interaction.
These messages may include:
- Responses to missed calls
- Appointment scheduling messages
- Customer service follow-ups
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying:
STOP
4. Data Sharing
We do not sell or rent personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted
We may share information with:
- Service providers (such as messaging platforms and hosting providers)
- Our business clients (the company you contacted)
- Legal authorities if required by law
5. Data Security
We implement reasonable safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
7. Your Rights
You may:
- Request access to your data
- Request correction or deletion of your data
- Opt out of communications at any time
To make a request, contact us at:
info@eastsidecr.com
8. Third-Party Services
Our services rely on third-party providers (e.g., telecommunications and messaging platforms). We are not responsible for the privacy practices of those providers.
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website.
Cookies are small data files stored on your device that help us:
- Understand how visitors use our website
- Improve website functionality and performance
- Remember user preferences
We may use:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how users interact with the site
You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of the website.
Eastside Client Recovery
522 W Riverside Ave Ste N Spokane WA 99201
info@eastsidecr.com
4252814944